How it Works

Online Health Portfolio Provides you with a simple service to monitor your health and wellness in an easy and secure manner. You can upload data through your PC or mobile phone using your web browser, or the iHealth PC or mobile phone applications. Currently the iHealth PC application is enabled for automatically uploading Glucose measurements only.

Below you will find notes on how to use the system, pick the subject and follow the notes. If you're still having a problem let us know.

Your Personal Settings

You need to make sure your information under the "Personal settings" heading of the site is correct. Choose the personal details tab and add your personal data. Note that you MUST add a mobile number and email address. This ensures you receive email and sms alerts as requested. You must press the save button before you leave any of the tabs in order to save your settings.

Setting your measurement targets

It's important to set targets for your measurements so we can provide you with useful visual and statistical information about your measurements over time. This allows your carers to have a clear and accurate sense of your health. To set your targets, go to the "Personal Settings" and Click on the "Ranges" link. Select a measurement from the pull-down menu and fill in the corresponding fields. You need to fill the lower and upper values for a normal range. For example, if your normal target for Glucose is between 4-8 mmol/L you need to add 4 as a lower normal and 8 as the upper normal. You also need to put values for the critically low and critically high fields.

SMS and email reminders and alerts setting

You can configure your account to send you sms or email reminders for any task you have scheduled in your calendar. You can also set it to send you sms or email alerts for those you care for. You can also receive email and sms reminders to take your medicaltion. Simply click on the appropriate reminder when you enter a medication.

Your Health Calendar

Your calendar contains dates and times for all the information that you entered on the site. You can view it by day, week or month. You can also filter the entries by type. To schedule a task or appointment click on "calendar", select the day of your activity and click on the hour of that you want the activity to start. Select the type of the activity (task or appointment). Confirm the time using the format shown next to the start and end time fields. If you need reminders, check the box for the type of reminder you need and how long before the activity. When you're done press "submit".

Adding medications and supplements

You can add your schedule for medications by choosing the medication section on the left. Select prescription or non-prescription depending on the medication. Select "add New" and enter the details of the medication (name, dose). Check the boxes corresponnding to the times and days where you need to take your medication. If you need reminders check the boxes corresponding to either email or sms or both. You can add notes about the medication and press "submit".

iHealth application for Windows

iHealth application allows you to connect devices to your PC, retrieve data from those devices and upload them to your account by a click of the mouse. You can download the iHealth application for windows from the downloads link you see when you login.

Installation and use instructions can be found here. iHealth is currently available for windows XP, Vista and 7. Take a look at iHealth's supported devices to see if your device is supported.

iHealth mobile

iHealth mobile allows you to upload information about your health through you mobile phone. It's simple and self explanatory. You can view a list of supported mobile phones to see if your phone is on the list. You can download it directly from your mobile phone by logging into our website and downloading the application by following the downloads link when you login. Alternatively, or you can point download the file to your PC and use the PC application provided by your mobile vendor to install it. If your mobile phone is not on the list of supported devices let us know.

Authorising a carer to see your data

You can authorise a doctor, trainer, a family member or anyone you choose to view your data provided that they have an account. To do so please follow these instructions:

  • After your login your account press the "Personal Settings" link.
  • Choose the "My Carers" tab.
  • Choose one of the links at the bottom depending on the type of carer you want to add.
  • Fill in the form and follow the instructions on the page for selecting a carer.
  • Your carer will receive an email notification. You will be notified when your carer accepts or rejects your request.

PLEASE NOTE: If you want to allow your health professional to comment on your record, your need to provide them with "EDIT DATA" access. This is done by default for health professionals. You can change your Carer's access to read only at any time by un-checking the "EDIT DATA" box next to your carer's name and press "save".

The set of instructions provided below is intended to be used by doctors, diabetes educators and other health professionals in order to allow them to sign up on the online health portfolio service and monitor the measurements of the participants.

Signing up for the service

Signing up is simple. Go to and click on the Health Professional signup link.

  1. Choose the Health Professional subscription.
  2. Read and agree to the terms and conditions.
  3. Fill in your details. Please note: do not leave spaces in your username or password. Both usernames and passwords are case sensitive.
  4. Submit the form. You will receive an email confirming your signup.

Creating a new patient account

Creating a new patient account is simple and will only take a few seconds. Once you login, please follow these steps:

  1. Click on the "Create New Patient Account" link
  2. Select either the Diabetes or Gold service. The Gold service contains more records and allows for more SMS messages to be sent.
  3. Fill in the patient's name, mobile number and email
  4. Submit the form. Now the account is created and the patient will receive an email that provides them with a username and temporary password.

Accepting a carer request

Your patient will add you as their carer. When this happens, you will receive an email notification. Upon receiving the email, please take the following steps:

  1. Login your account
  2. You will see a notification in red informing you that you have a carer request. Click on that link
  3. Accept the request from your patient.
  4. To go home, click on the logo, your name or the "Home" link. You will see your patient's name in the list of names on your home page.

Viewing the Patients' Records

In order to view your patients' records please follow these instructions after you login:

  1. Click on the patient's name in the main section of the screen
  2. If you want to see their charts simply put the mouse over the charts button, then move the mouse over the measurements heading and select the measurement you want to chart
  3. Now you need to fill in the start and end dates. If you want to see measurements during certain times of the day select the start and end times. If you want to see measurements by meal then select the meal time from the pull down menu.
  4. Press the "OK" button and the charts will appear.

To view the patient's entries simply press on the patient's name, click on "measurements" on the left hand side, then click on "Glucose" and you'll be able to view the actual entries.

Setting Alerts

You can request email and sms alerts when your patient performs one of the following actions:

  1. Enters any data into their account
  2. Enter measurements that are too high or too low
  3. Enter measurements that are moderately high or low

You can specify the type of measurement (e.g. glucose) that you want to be alerted about, the severity of the entries, and the alert method you prefer (i.e. email or sms). To set alerts, you need to do the following:

  1. Press the Alerts icon on the dashboard
  2. Press "Add New"
  3. Specify the patient's name
  4. Select the type of data you want to be alerted about (e.g. glucose)
  5. Select the severity of the data that you want to be alerted about. If you select "All" you will be alerted if your patients enters any data in the record you specified.
  6. Select the alert method you need
  7. Press ok

You will now be alerted within 5 minutes of receiving the patient's data.